This is an automated task to ensure that the loan application steps are followed seamlessly. This saves everyone time and helps make home loan processing much simpler.

When a Home Loan Application is submitted, the Loan Consultant initiates a Flow Conversation in the Nook App. These are guided steps to ensure that everyone involved in the loan application sees where the current process is at.

Flow Conversation also lets everyone see where a step got stalled, if any. It makes it easier to focus on that particular step in order to keep things moving.