From your homepage, click the name of your Loan Consultant.Start typing your message, then click the "send" button. If your Loan Consultant is offline, he/she will be able to reply your message/s once they're back online. โRelated ArticlesWhat is a Home Loan Consultation Call?Home Loan Application ProcessBooking a Home Loan Consultation CallNook now offers Personal LoansWho in your circle needs a home loan?